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KnowledgeBase

Frequently Asked Questions

 

  • Q) Does your pricing on your online catalogues include or exclude VAT?
     
  • A) All of our pricing excludes the current UK VAT rate

 

  • Q) Why is it that i am not asked to pay directly via the online catalogues?
     
  • A) With over 50,000 product lines its difficult for our company to hold all the stock items or to link the stock levels to our warehouse, so we send you another email on receipt of your order confirmation with the lead time. If your then happy to proceed we discuss the payment method

 

  • Q) What payment methods does your company accept?
  • A) We do not accept cheques any longer as a company payment method, only BACS, CHAPS, ONLINE PAYMENT and card payments.

 

  • Q) Why does Labsource have 4 different websites?
  • A) We separated the websites into specific ranges of products
    • General Laboratory Equipment
    • Chromatography Equipment  and Consumables
    • Laboratory Plastics, Consumables
    • and lastly a main website for detailed manufacturer product information



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